Comprehensive Residential and Commercial Drain Solutions Focused on Quality and Care
Tired of plumbers who arrive late or leave the job unfinished? At Drains 911, we make every visit straightforward, on schedule, and done right the first time. Whether you’re dealing with a stubborn clog, buildup in your pipes, or a sewer issue that needs inspection, our team delivers dependable results every time.
We handle all drain and sewer work under one roof. From hydro jetting to detailed camera inspections, you’ll receive fast, high-quality service without needing to coordinate multiple companies.
Everything we do is managed in-house with one team and one point of contact. That means fewer delays, clear communication, and a seamless experience from start to finish.
Our camera inspection technology gives us a detailed view inside your pipes to find cracks, buildup, and root intrusion without digging or damaging your property. By locating the exact source of the issue, we can provide an accurate diagnosis and recommend the most effective solution for a long-lasting repair.
Slow drains and recurring clogs can quickly become major plumbing headaches. Our drain cleaning removes grease, soap, and debris that restrict flow while protecting your pipes from damage. Using safe, professional-grade equipment, we restore proper drainage and help prevent future blockages throughout your system.
When buildup or blockages run deep, our hydro jetting service provides a thorough clean from edge to edge. High-pressure water removes years of grease, sediment, and roots without harming your pipes. It’s the most reliable way to restore flow, extend your plumbing’s life, and keep your drains performing efficiently.
Sewer line blockages can cause backups and costly water damage if not handled quickly. Our sewer cleaning clears away buildup, debris, and roots that restrict flow so wastewater drains freely again. We finish every job with care, leaving your system clean, functional, and ready for long-term performance.
Drains 911 proudly serves Medford, MA along with Boston, Salem, Lynn, Malden, Danvers, Brookline, Medford, Somerville, Cambridge, and Revere. We work with homeowners, landlords, and businesses across the area to provide reliable drain and sewer solutions that deliver long-lasting performance and dependable results.
Homeowners and businesses across Medford, MA trust Drains 911 for fast service, honest pricing, and lasting results. We arrive when promised, complete the job thoroughly, and leave your property spotless. Our dedication to quality and reliability has earned us many 5-star Google reviews from satisfied customers.
“Jay from Drains 911 was super helpful, professional and arrived quickly to solve an issue with my dishwasher drainpipe. My little mistake… He fixed the problem, improved the set up and didn’t make me feel like a fool for screwing it up. I highly recommend Drains 911!” – Ronda Pelloux
“Thank you very much Jay for responding so fast. I highly recommend Drains 911 for any plumbing service. I was very impressed with your knowledge regarding our difficult situation today. Your customer service was outstanding and attention to detail was meticulous! Trust is something that seems to be gone in todays society regarding honesty and integrity. Thanks you so much for being a breath of fresh air when its needed most. I have been a Police Officer for 28 years and highly recommend Jay for any plumbing needs. Thanks again. Ps if I could give him ten stars I would have.” – Dan Jackman
“Jay was quick to confirm appointment, was clear in communication for his arrival, and changed out our garbage disposal quickly! Jay also made clear recommendations for us. Highly recommend!” – Michael Miller
“We had water backing up in our basement and few people tried to diagnose it. Jay came in and within an hour had the problem diagnosed and solved. He was knowledgeable and got right down to business. Highly recommend!” – Jodi Cirone
When you need drain and sewer work done right, choosing the right company matters. Homeowners and businesses count on Drains 911 for reliable service, skilled technicians, and long-lasting results they can trust.
One-Stop Service
From drain cleaning and hydro jetting to sewer repairs and camera inspections, every job is handled by our in-house crew. You never have to juggle multiple contractors or deal with confusion between teams.
Licensed and Insured
We’re fully licensed in Massachusetts and carry complete insurance coverage for residential and commercial projects, ensuring your property is always protected and compliant.
Fast Turnarounds
We act quickly to schedule service and get the work started. Most cleanings, inspections, and minor repairs begin within one to two days.
Clear Pricing
Our pricing is transparent and detailed, so you always know what’s included. There are no hidden fees or surprise charges, just honest quotes and dependable service.
Strong Communication
We keep you informed from start to finish. You always know who’s handling your project and what step comes next.
Work That Lasts
We use reliable equipment and proven methods to make sure your drains and sewer lines stay in top condition long after the job is complete.
Using Harsh Chemical Cleaners
Store-bought drain cleaners can corrode your pipes and only clear part of the clog. We completely remove blockages using safe, effective methods that protect your plumbing.
Ignoring Slow Drains
A slow drain is often the first sign of a larger problem. Addressing it early can prevent full blockages, backups, and expensive repairs later on.
Attempting DIY Fixes
Without the right tools or experience, it’s easy to push a clog deeper or damage your pipes. Our trained team uses professional equipment to get the job done safely.
Skipping Camera Inspections
Guessing at the cause of a drain problem can lead to the wrong repair. Our video inspections reveal the exact issue so we can fix it correctly the first time.
Choosing Based Only on Price
Cheaper options can lead to quick fixes that fail. We keep our rates fair while using professional tools and techniques that ensure long-term performance.
Read Customer Reviews
Look for consistent positive feedback and examples of past work. Reviews from satisfied customers show a company’s reliability and quality.
Ask Who Performs the Work
Companies that handle every step in-house deliver better results. Our own trained technicians manage each job from start to finish to maintain quality control.
Check Licensing and Insurance
Always verify that your contractor is properly licensed and insured in Massachusetts. It protects your home or business from unnecessary risk.
Review Estimates Carefully
A professional estimate should clearly outline costs, timelines, and included services. Transparent pricing helps avoid confusion once the job begins.
Look for Good Communication
Reliable contractors answer calls, arrive on time, and keep you informed. Strong communication ensures your project stays on track.
At Drains 911, we make the process easy and dependable. Whether it’s a small clog or a full sewer cleaning, our Medford team is ready to help with quality service you can count on.
Slow or Standing Water
If sinks, tubs, or showers are draining slowly or holding water, it’s often a sign of buildup deep within your plumbing that requires professional cleaning.
Bubbling or Gurgling Sounds
Strange noises when water drains or toilets flush usually mean air is trapped by a developing clog. It’s an early warning that a backup could be forming.
Foul Odors
Unpleasant smells coming from sinks or floor drains often mean waste or debris is stuck inside your pipes. A thorough cleaning removes the source of the odor completely.
Frequent Clogs
If you find yourself unclogging the same drain repeatedly, there’s likely a deeper obstruction in your line. Professional cleaning clears it fully so it doesn’t return.
Water Rising in Other Fixtures
When water backs up elsewhere after flushing or draining, it points to a blockage in the main line. Prompt cleaning prevents overflows and costly water damage.
Wet Spots in the Yard
Puddles or soggy areas outside may signal a cracked or clogged sewer line. Fixing it early protects your property from major repairs later.
Aging or Tree-Rooted Pipes
Many Medford homes have older pipes that crack over time. Tree roots can sneak in through small gaps and cause clogs, making routine cleanings essential for prevention.
Do you offer free estimates?
Yes, every estimate and on-site visit is completely free. We’ll assess your situation and provide clear recommendations without any pressure.
Can you handle permits if required?
Yes. If your project needs permits, our team will take care of all necessary paperwork and inspections to ensure full compliance with local codes.
Do you service both homes and businesses?
We do. Our crew is trained to handle residential, multi-family, and commercial properties, providing the same level of quality and care for every job.
How soon can you schedule service?
Most drain cleanings and inspections can be booked within a day or two. Larger or more complex repairs are scheduled promptly to keep delays minimal.
Do you guarantee your work?
Yes. We stand behind every job we complete, giving you peace of mind that your drain or sewer system will continue working as it should.
If your drains are running slow, your sewer line is backing up, or you want to prevent problems before they start, Drains 911 is ready to help. We serve Medford and nearby Massachusetts communities with dependable service, skilled crews, and honest communication every step of the way.
Call today or request your estimate online to schedule your free visit. Let our team restore your drains and protect your property with quality work that lasts.
