Complete Residential and Commercial Solutions That Put Your Mind at Ease
Sick of waiting around for plumbers who show up late or leave problems half-done? At Drains 911, we keep things simple. Every job is handled on time, done right, and managed from start to finish. Whether you’re dealing with a tough clog, heavy buildup, or a sewer line that needs a closer look, our crew delivers dependable results you can count on.
We take care of every drain and sewer service under one roof. From hydro jetting to camera inspections, you’ll get quick, high-quality service without juggling multiple companies or dealing with confusing handoffs. One team, one point of contact, and a smooth process from the first call to the final cleanup.
Camera Inspections
We use advanced video inspections to see exactly what’s happening inside your pipes. This method helps us detect cracks, tree roots, and clogs without digging or tearing up your property. Once we see the issue, we’ll give you clear and honest recommendations.
Drain Cleaning
Slow drains can lead to big headaches if ignored. Our drain cleaning service clears grease, soap, and debris so water flows freely again. We use safe techniques that protect your pipes and keep everything working as it should.
Hydro Jetting
When clogs are stubborn or buildup is severe, hydro jetting is the answer. This high-pressure water method clears out roots, grease, and sediment, restoring your pipes without causing damage. It’s the most thorough way to keep your system healthy long term.
Sewer Cleaning
A blocked sewer line can create problems fast. We handle full sewer cleaning to remove buildup and blockages so wastewater moves safely out of your home. Whether it’s roots or years of debris, we’ll clear it quickly and effectively.
Drains 911 provides trusted drain and sewer solutions for Boston, MA as well as Lynn, Malden, Cambridge, Revere, Medford, Somerville, Brookline, Wakefield, Danvers, and beyond. From small homes to large commercial properties, we deliver reliable service for projects of every size.
Our reputation is backed by countless positive Google reviews from Boston homeowners and businesses. Customers appreciate that we show up when promised, finish every job thoroughly, and leave properties spotless. We approach every project with honest communication, friendly service, and results that last. Here’s what some of our clients have shared:
“Jay from Drains 911 was super helpful, professional and arrived quickly to solve an issue with my dishwasher drainpipe. My little mistake… He fixed the problem, improved the set up and didn’t make me feel like a fool for screwing it up. I highly recommend Drains 911!” – Ronda Pelloux
“Thank you very much Jay for responding so fast. I highly recommend Drains 911 for any plumbing service. I was very impressed with your knowledge regarding our difficult situation today. Your customer service was outstanding and attention to detail was meticulous! Trust is something that seems to be gone in today’s society regarding honesty and integrity. Thanks you so much for being a breath of fresh air when it’s needed most. I have been a Police Officer for 28 years and highly recommend Jay for any plumbing needs. Thanks again. Ps if I could give him ten stars I would have.” – Dan Jackman
“Jay was quick to confirm appointment, was clear in communication for his arrival, and changed out our garbage disposal quickly! Jay also made clear recommendations for us. Highly recommend!” – Michael Miller
“We had water backing up in our basement and few people tried to diagnose it. Jay came in and within an hour had the problem diagnosed and solved. He was knowledgeable and got right down to business. Highly recommend!” – Jodi Cirone
Boston property owners know that choosing the right drain and sewer company matters. A good contractor should make the process simple, protect your home or business, and leave you with results that last. That’s why so many turn to Drains 911. We keep every job in-house with our own licensed team, which means no subcontractors, no confusion, and consistent quality from start to finish.
All-in-One Service: From basic drain cleaning to hydro jetting, sewer repairs, and camera inspections, we handle everything under one roof. One team, one point of contact, and no runaround.
Licensed and Insured: We’re fully certified in Massachusetts and carry the right insurance, so your project is always up to code and fully protected.
Fast Scheduling: Many jobs start within a day or two, helping you avoid extended downtime or stressful delays.
Upfront Pricing: Every estimate is detailed and transparent. You’ll know exactly what to expect before we begin.
Clear Communication: We answer calls, provide updates, and keep you informed every step of the way.
Results That Last: Our combination of advanced equipment and proven techniques ensures lasting performance and fewer future problems.
Many common drain problems come from small mistakes that seem harmless at the time. Our team helps Boston homeowners and businesses avoid these pitfalls so minor issues don’t turn into expensive emergencies.
Relying on Harsh Chemicals: Store-bought cleaners corrode pipes and barely clear the problem. We remove full blockages safely so they don’t return.
Putting Off Slow Drains: A sluggish sink or tub may seem minor, but delays often create worse clogs and water damage down the line.
DIY Snaking or Jetting: Without training and the right tools, it’s easy to damage pipes or push the clog deeper, making things worse.
Skipping Camera Inspections: Guessing at the issue often means wasted money and unnecessary digging. We use video inspections to pinpoint the real cause.
Chasing Cheap Fixes: Low bids can mean low-quality tools and quick patches that fail quickly. We focus on fair pricing paired with professional-grade results.
By trusting Drains 911, you can skip these common mistakes and keep your plumbing system running smoothly.
Finding the right drain and sewer contractor can feel overwhelming, but knowing what to look for makes the choice easier. Here’s what separates reliable providers from the rest:
Check Reviews and Feedback: A steady stream of positive reviews shows consistent performance. Look for detailed comments about punctuality, communication, and lasting results.
Ask Who Handles the Work: Companies that keep all jobs in-house deliver better quality control compared to those relying on subcontractors.
Verify Licensing and Insurance: Always confirm your contractor is certified in Massachusetts and carries liability coverage. This protects you in case of accidents or unexpected issues.
Review Estimates Closely: Detailed quotes prevent miscommunication. A trustworthy contractor explains what’s included, how long it will take, and the total cost.
Evaluate Communication Style: Reliable contractors answer calls, arrive on time, and keep you informed at every step.
At Drains 911, we check every one of these boxes. Our process is transparent, customer-focused, and designed to leave your property in better condition than when we arrived.
Drain problems often start small, but if left unchecked they can quickly escalate into major repairs. Knowing when to call in a professional can save Boston homeowners and businesses time, money, and stress. Here are the most common warning signs that it’s time for service:
Slow Drains Throughout the House: When multiple sinks, tubs, or showers are draining slowly, the issue is often deeper in the main line and not just surface debris.
Gurgling or Bubbling Sounds: Odd noises when flushing or draining usually mean air is trapped behind a clog. This is a classic early sign of a larger blockage forming.
Unpleasant Odors: Sewer or musty smells rising from sinks or floor drains often signal organic waste breaking down inside the pipes. These odors don’t go away without a proper cleaning.
Frequent Clogs and Backups: If you’re reaching for plungers or cleaners every few weeks, the problem is recurring deeper in the system. A thorough cleaning removes the buildup entirely.
Water Rising in Other Fixtures: If flushing a toilet causes water to bubble into a tub or shower, it’s a clear sign of a blockage in the main drain or sewer line.
Pooling Water Outdoors: Wet patches or standing water near your home’s foundation may mean a broken or blocked sewer line. Addressing it early prevents costly excavation later.
Older Plumbing and Tree Roots: Many Boston properties have older clay or cast iron pipes. Over time, these crack and let in tree roots that grow and block flow. Routine cleanings help keep roots in check.
Spotting these red flags early and calling Drains 911 ensures your drains stay clear, your home stays protected, and your plumbing system works the way it should.
We know homeowners and businesses have questions before starting service. Here are answers to the most common ones we hear in Boston:
Yes, all inspections and quotes are free, with no obligation or pressure.
Absolutely. We’ll manage the paperwork and coordinate any inspections required.
Yes, we handle everything from single-family homes to multi-unit and commercial properties.
Most cleanings or inspections are scheduled within one to two days. Larger repairs are booked promptly so you’re never left waiting.
Yes, all services come backed with warranties on workmanship and materials for peace of mind.
Our goal is to make the process smooth, transparent, and stress-free so you know exactly what to expect.
If your drains are slow, your sewer line is backing up, or you just want to prevent issues before they start, Drains 911 is ready to help. We provide honest answers, skilled crews, and dependable service across Boston and nearby areas.
Call now or schedule online to book your free estimate. Let us keep your water moving and your property protected with service you can trust.
